1. Introduction

ConsciousAI LLC ("we", "our", "us") operates the AI Calling Platform ("Service") that enables businesses to create and manage AI-powered customer support agents.

We are committed to protecting your privacy and ensuring transparency about how your information is handled when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you sign up or request an invite, we may collect your name, email address, and company details.
• Usage Data: We collect limited technical data such as IP address, browser type, and pages visited for analytics and platform improvement.
• Communication Data: If you contact us, we may store your email and messages to respond and provide support.
• AI Interaction Data (Beta Users): If you test or use our AI features, certain anonymized conversation data may be logged for performance optimization.

3. How We Use Information

We use collected data to:

• • Provide, operate, and improve our AI platform
• • Respond to support requests and communicate with users
• • Analyze usage trends to enhance system performance and reliability
• • Maintain the security and integrity of our systems
• • Comply with legal or regulatory requirements

4. Data Sharing

We do not sell or rent your personal data.

We may share limited data with trusted third-party providers (e.g., hosting, analytics, or payment processors like Stripe) only to operate our services securely.

All third-party vendors are required to handle your data under strict confidentiality and compliance standards.

5. Payments

All payments are processed securely through Stripe. ConsciousAI LLC does not store or access full credit card details.

Stripe's own Privacy Policy applies to payment-related data.

6. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined above or as required by law. You may request deletion of your account or personal data at any time by emailing support@consciousai.llc.

7. Security

We use encryption, access controls, and secure hosting environments to protect your data against unauthorized access, alteration, or loss. However, no online system is completely secure, and we encourage users to use strong passwords and protect their accounts.

8. International Users

Our team operates remotely, and data may be processed in different regions, including the U.S. By using our service, you consent to such processing in accordance with this policy.

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us data, contact us immediately for deletion.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the "Effective Date" updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

📧 support@consciousai.llc